We take great pride in providing you with high quality and value. If you are dissatisfied with a purchase, we will assist you with a prompt refund or exchange. Our guarantee ensures that every item you purchase at hygeia.myshopify.com meets your standards. If it does not meet your expectations, you may return it within 30 days, unused, and in its original 3 piece package with the receipt attached.
How do I return something?
Send an email to Customer Service Please be sure to indicate your name, order number and e-mail address. Indicate whether you would prefer a refund or an exchange.
Who pays for return shipping?
For a return, or exchange, you are responsible for the cost of returning the merchandise. If you request a replacement item of equal or lesser value, there is no charge to ship the item to you. However, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges. If the exchange is of lesser value, we will need permission to credit your credit card for the original order and place a new order. In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately by email to Customer Service. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacement merchandise.